Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
ecost.com Complaint - Worst customer service, ever
ecost.com Complaint

ecost.com Complaint

ADVERTISEMENT

Worst customer service, ever


I don't even have the energy to write about how frustrated I have been dealing with a return to Ecost that was lost by the shipper. I called and emailed countless times to get resolution, was given conflicting information, and finally after my 3rd or fourth 3-way call with them and UPS, a claim was filed. UPS was always very helpful, but they could not do anything for me directly, and Ecost was hardly timely in filing the necessary claim. It has already been over 2 months I've been dealing with this, and in my most recent call to Ecost I was informed that it should be resolved by the end of the week. With the addendum that I should call next Monday if I hear nothing. Which is likely, as I have had to be on their backs constantly throughout this entire process. It's ridiculous that I should have to hunt them down to fix a problem that began with them shipping me the wrong product to begin with. The irony is, I didn't even want a refund, I would have been happy with a replacement of the correct product. But, after this ordeal, I don't care if they are giving their stock away, I will never do business with them again and will encourage everyone I know to steer clear of them also.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to ecost.com
SUBMIT a ticket
for ecost.com
WATCH videos
for ecost.com
More ecost.com Reviews and Complaints MORE reviews and complaints
for ecost.com

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More ecost.com reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team